Shipping policy
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere within the United States using either USPS or FED-EX as shipping providers. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
Generally, orders will typically ship within 3-10 days from the customer's order date on average. Due to High Demand items and custom monograms, some orders may take up to 4 weeks.
Shipping Charges
Free shipping on domestic orders of $50 or more. Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
Shipping Address Modifcation
If you would like to modify your shipping address, email us at info@theforgingmule.com.
Shipping and Return Policy
Thank you for shopping with us! The following Shipping and Return policy applies to all websites owned and operated by TheForgingMule.com including but not limited to the following:Â TheForgingMule.com
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Attempted Deliveries
Our shipping providers such as UPS, Fedex, USPS and other international shippers have a strict policy for deliveries. Signature may be required on orders because of the size and value of the pieces being shipped. As per the policies of the shipping company, delivery will be attempted up to 3 times before it is sent back to the shipping facility. In the event where the delivery is unsuccessful after 3 attempts, the shipping companies at their own discretion may destroy the package without any further notice. In this event, The Forging Mule LLC will not be liable for the shipment.
Duties & Taxes
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. Please be aware that The Forging Mule LLC does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. Since these fees are not computed nor applied to orders by The Forging Mule LLC, please contact your local customs olce to find out more information if you are unsure of the charges.
Contact Us
If you have any further questions or concerns regarding these terms, please visit our FAQ page located on our website or simply contact us via Facebook or Info.